Printer won't print

Printer is off.
The paper is not in the Release mode.
Paper has not been introduced to the printer sensor.
DocuClock program is not running on the computer.
"Time Stamp" button or the "Automatic" sense button has not been activated.
Cable is not connected on the printer or the computer.

Time String is in Wrong Format

Time format needs to be changed using the time string options on the page setup options.

Registration screen appears at startup

Software has not been yet been registered, registered software will skip the Registration screen.

The Windows System Registry has been altered or corrupted, re-enter the Key Code to re- register.

How to run in diagnostic mode

If you have verified the printer connection, you can run DocuClock in the diagnostic mode, which provides a trace log to pinpoint problems. The following steps will run DocuClock in the background diagnostic mode and allow you to view the trace file. (DebugFile.txt)

Run DocuClock in trace mode using the debug option from the command line until error occurs.
View the diagnostic trace by opening the debug file, DebugFile.txt, in the DocuClock program directory.
Check for "ERRORS" or connection problems in the trace.