USB to Serial Adapter
Frequently Asked Questions |
 |
| The Beagle Software USB to
Serial Adapter allows you to use serial hardware with your USB
equipped laptop or desktop computer. Here are some answers to questions we get
asked:
I lost my
driver disk, can you help me?
I installed the adapter but it doesn't work, what should I do?
I
installed the adapter but the software I'm using doesn't work with the
adapter.
Does the adapter work
with Windows Vista or Windows 7?
Does the adapter work under
Linux?
Does the adapter work with
Macs?
Can I use the adapter in
reverse to plug USB devices into a serial port?
Does your adapter
work on every computer?
What if
my serial device has a male connector (with pins)?
Can I connect my serial
device directly to my network?
|
I lost
my driver disk, can you help me?
Driver information |
|
I
installed the adapter
but it doesn't work, what should I do?
Trouble Shooting Steps:
- Check the
Windows Device manager for proper installation
- Check the
number of the COM port being used by the adapter
- Check the COM port used by the
software you are using
- Try a
changing the COM port used by the adapter
- Try plugging the adapter into a
different USB port
- Try installing the adapter on a
different computer
|
I installed the adapter but the
software I'm using doesn't work
with the adapter.
- Make sure that the software and adapter are using
the same COM port
- Change the COM port number for software and
adapter
- Look for a conflict with a another program or
device
- Try a different program to verify adapter
functionality
- Try installing the adapter on a different
computer
|
Does the adapter work with Windows Vista or Win
7?
Yes, it
works with all versions of 32-bit Windows Vista and Windows 7. During the installation
process the latest driver is updated from Windows Update. You
don't even need to insert the CD-ROM - Windows gets what it needs from
Windows Update.
In
March of 2009, Prolific released a
driver for
the 64-bit editions of Windows Vista.
In
December of 2009, Prolific released a
driver for
the 64-bit editions of Windows 7.
Note
that the the 64-bit drivers
are not
available from Windows Update and must be downloaded and installed
separately.
|
Does the adapter work under Linux?
The driver disk includes drivers for Red Hat Linux
7.3, 8 & 9 |
Does the adapter work with Macs?
The driver disk includes drivers for
Apple Macintosh IMAC 8.6,9.0 & 10.0 |
|
Can I use the adapter in reverse to plug USB
devices into a serial port?No, the
adapter cannot be used for plugging USB devices into a serial port. |
Does your adapter work on every computer?
In our experience the adapter works on a
majority of hardware for the supported operating systems. There are cases where the adapter will not work with
the existing hardware or software. |
What if my serial device has a male
connector (with pins)?
Our adapter ships with a 9-pin male plug. This
is the same connector found on the back of computers with a serial port. If
your serial device also has a male plug then you need to obtain a
 9-pin
gender changer. This is a double ended female to female connector that will
allow you to plug your device into the adapter.
Gender changers are
available from Beagle Software.
<-Male DB-9 Connector on Adapter |
