FAQ

USB to Serial Adapter Frequently Asked Questions
The Beagle Software USB to Serial Adapter allows you to use serial hardware with your USB equipped laptop or desktop computer. Here are some answers to questions we get asked: I lost my driver disk, can you help me? I installed the adapter but it doesn't work, what should I do? I installed the adapter but the software I'm using doesn't work with the adapter. Does the adapter work with Windows Vista? Does the adapter work under Linux? Does the adapter work with Macs? Can I use the adapter in reverse to plug USB devices into a serial port? Does your adapter work on every computer? What if my serial device has a male connector (with pins)? Can I connect my serial device directly to my network?
I lost my driver disk, can you help me? Driver information
I installed the adapter but it doesn't work, what should I do? Trouble Shooting Steps: Check the Windows Device manager for proper installation Check the number of the COM port being used by the adapter Check the COM port used by the software you are using Try a changing the COM port used by the adapter Try plugging the adapter into a different USB port Try installing the adapter on a different computer
I installed the adapter but the software I'm using doesn't work with the adapter. Make sure that the software and adapter are using the same COM port Change the COM port number for software and adapter Look for a conflict with a another program or device Try a different program to verify adapter functionality Try installing the adapter on a different computer
Does the adapter work with Windows Vista? Yes, it works with all versions of 32-bit Windows Vista. During the installation process the latest driver is updated from Windows Update. You don't even need to insert the CD-ROM - Windows gets what it needs from Windows Update. As of April 2007, there is not currently a driver for 64-bit editions of Windows Vista.
Does the adapter work under Linux? The driver disk includes drivers for Red Hat Linux 7.3, 8 & 9
Does the adapter work with Macs? The driver disk includes drivers for Apple Macintosh IMAC 8.6,9.0 & 10.0
Can I use the adapter in reverse to plug USB devices into a serial port?No, the adapter cannot be used for plugging USB devices into a serial port.
Does your adapter work on every computer? In our experience the adapter works on a majority of hardware for the supported operating systems. There are cases where the adapter will not work with the existing hardware or software.
What if my serial device has a male connector (with pins)? Our adapter ships with a 9-pin male plug. This is the same connector found on the back of computers with a serial port. If your serial device also has a male plug then you need to obtain a 9-pin gender changer. This is a double ended female to female connector that will allow you to plug your device into the adapter. Gender changers are available from Beagle Software. <-Male DB-9 Connector on Adapter

USB to serial adapter

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	Copyright © 2007 Beagle Software. All rights reserved Last reviewed March 19, 2008