Bug Report

If you're experiencing a problem with one of our software products, please fill out and submit the following bug report form.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use our suggestion form instead.

Bug Report Form

When you submit your bug report, it will be entered into our database for tracking purposes. It will be associated with the email name under which you accessed this web. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. We will contact you via Email on the status of the bug report.  Periodically we will post notices regarding bugs reported by our customers in the known issues  page.

Please be as specific as possible when describing the problem.

  1. What product  are you using?

  2. What version of the software are you using?


  3. What operating system are you using?
    Other:

  4. Please enter a brief one-line description of the problem:

    (example: "Timeserver doesn't respond")

  5. If the problem is reproducible, please list the steps required to cause it,
    leaving a blank line between steps:

    (example: "1. Select new timeserver. 2. Press Set Time button...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:


  7. Please provide us with the following information so we can contact you:
    Name:    
Phone:   
E-mail:  (Required)

We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.

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Copyright © 2004 Beagle Software. All rights reserved
 Last reviewed September 13, 2004